StarStone International and its operating companies, part of the Enstar Group, was placed into run-off in June 2020.
This means that Lloyd’s Syndicate 1301 (managed by Enstar Managing Agency Ltd), StarStone Insurance SE and StarStone Insurance Bermuda Limited, are working closely with Enstar and regulators to ensure its insurance operations are run-off in an orderly manner.
To reassure our policyholders and clients, we would like to reiterate the following:
Our dedicated team comprises highly experienced Lloyd’s specialists and works closely with Enstar group companies throughout its operational cycle to deliver global solutions for our clients.
At Enstar we aim to deliver a customer-focused service which seeks to minimise disruption in the event of a claim.
Enstar’s ethos is to provide a claims service that is underpinned by professional staff who deliver a transparent, consistent outcome with utmost honesty and integrity. We employ knowledgeable, competent insurance experts who are tasked to deliver an efficient and responsive service leading to an early resolution and prompt payment for all valid claims.
Being part of the Enstar Group provides global scale and reach that differentiates us from other insurers.
The quickest way to notify a claim is via email, using the links on the right of this page.
Otherwise, you can use the contact details below:
Claims Department
8th Floor, One Creechurch Place
London
EC3A 5AY
Tel: +44 (0)20 7680 4100
Lloyd’s Syndicate 1301
Steve Lynch
Deputy Head of Claims
[email protected]
StarStone Insurance SE
Lauren O’Malley
Head of StarStone International Claims
[email protected]
StarStone Insurance Bermuda Limited
Lauren O’Malley
Head of StarStone International Claims
[email protected]
Underwriting
Steve Allen
Head of Underwriting
[email protected]
Data Protection Officer
Richard Grainger
[email protected]
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