At Enstar we aim to deliver a customer-focused service which seeks to minimise disruption in the event of a claim.
Enstar’s ethos is to provide a claims service that is underpinned by professional staff who deliver a transparent, consistent outcome with utmost honesty and integrity. We employ knowledgeable, competent insurance experts who are tasked to deliver an efficient and responsive service leading to an early resolution and prompt payment for all valid claims.
Being part of the Enstar Group provides global scale and reach that differentiates us from other insurers.
The quickest way to notify a claim is by completing the form below (please provide as much detail as possible, to enable us to deal with the query more quickly). Alternatively, you can use the contact details on the right of this page.
Enstar Managing Agency Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
River Thames Insurance Company Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Mercantile Indemnity Company Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Rombalds Run-Off Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Enstar Group Limited
8th Floor, One Creechurch Place
London
EC3A 5AY
Tel: +44 (0)20 7680 4100
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